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Frequently Asked Questions about Athletes’ Acceleration

1 ) I don’t have a credit card, how can I place my order?

CALL us at 1-877 510 FAST (3278), and we can help you right over the phone.

MAIL us a check or money order to:

Athletes’ Acceleration, Inc.
P. O. Box 3178
North Attleboro, MA 02760
United States

Once your check has cleared, we will immediately ship your program.

2
) I don’t live in the US. Will the DVDs play in my country?

Yes!

Athletes’ Acceleration, Inc. programs do not use regional coding. Therefore, the DVDs will play anywhere in the world with no issues.

3
) How long does it take for me to get my program(s)?

Orders routinely process and leave our warehouse within 48 hours.

Domestic (USA) orders usually arrive in approximately 4-6 business days.

International (non-USA) orders usually arrive in 9 – 14 business days.

4 ) How do you ship my order?

We normally ship UPSP (United States Postal Service).

Domestic (USA) shipments go Priority Mail.
International (non-USA) shipments go Airmail Post.

5 ) Do you provide tracking information?

We provide all our customers email notification of shipment.

United States customers also receive tracking information.

6 ) Do you ship to (name of your country)?

We can ship to just about anywhere!

In fact, we’ve already shipped to over 60 different countries world wide. As long as you provide a valid form of payment, it is likely we can ship to you.

7 ) Can I have it shipped next day or second day air?

No.

However, every effort has been made to process and ship your order in the shortest amount of time – and at the minimum cost possible to you – as a matter of routine.

We simply ship too many products on a daily basis to accommodate this type of request.

8 ) My son/daughter lives in another state/country, can I have it shipped to them?

Yes!

When you place your order, simply enter the name and ship-to address where you want your order to be sent.

Remember also to check the appropriate “domestic” (USA) or “international” Shipping Method – based on the destination location – when you place your order.

9 ) I am a coach and want my school to pay for it. Can I use a school purchase order?

Yes!

We do accept your completed, signed purchase order on school letterhead.

Our terms are NET-30.

Most school purchase orders are already “fill-in-the-blank” type forms, however be sure to include your Bill-to address, Ship-to address and Coach’s Name, a contact phone number and email address.

Fax-to: 508-699-2986, or

Mail-to: Athletes’ Acceleration, Inc.
PO Box 3178
North Attleboro, MA 02760

We’ll take it from there!

10
) How do I know you are a legitimate business?

We totally understand that you may have concerns about safeguarding your personal information when ordering over the internet. We want to assure you that we are a legitimate business offering only quality products. Our customers and your satisfaction doing business with us are our first priority. Our countless testimonials are one way of hearing what our customers say about us.

Additionally, we are members in good standing of the Better Business Bureau and have been since April 25, 2006.

BBB Site: Athletes’ Acceleration, Inc. meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal.

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11 ) What if I don’t like the product, can I return it?

Yes.

Our program comes with a rock solid, 100%, 365 Day, Money Back Guarantee. If you don’t think the program you bought from us is the best program you’ve ever seen on athletic training or question if you received a fair return on your original investment, simply return the program to us and we’ll buy it back for 100% of your purchase price, no questions asked.

12 ) I just found your site while searching on the internet, and your product sounds good. But how do I know that your program will work?

You can read and listen to testimonials on the site from satisfied customers. You can also read our credentials on the site. From there, you have to take a leap of faith.

We offer a ‘no questions asked, 365 day money back guarantee’ and we’re members in good standing with the Better Business Bureau.

Our programs work because we’ve used them with thousands of athletes and we have satisfied customers from every state in the USA and over 60 different countries. Of course, you have to complete the programs and apply the techniques if you want to get results.

13 ) What are your credentials?

 

Patrick Beith

Patrick BeithPatrick Beith is the Co-Owner for Athletes’ Acceleration, Inc. Patrick holds his Bachelor of Science in Exercise Physiology, and is recognized by National Strength & Conditioning Association (CSCS), National Academy of Sports Medicine (PES), American College of Sports Medicine (HFI), International Youth Conditioning Association (IYCA) and USA Track & Field Coaching Level II (Jumps, Sprints, Hurdles and Relays).

A renowned coach, Patrick specializes in speed training & athlete development of various levels. As a performance coach, his concepts and products have helped thousands of athletes & coaches around the world. From athletic development to fitness business development – consulting, lecturing and teaching – Patrick strives to help each client achieve their goal and to reach their full potential.

Along with coaching Patrick has been published by:

  • Personal Training on the Net – ‘The World’s #1 Education Resource for Fitness Professionals’
  • Sport Specific – ‘The World’s Largest and Most Trusted Strength & Conditioning Resource’
  • Strength Radio – Where the top fitness professionals uncover the truth on Strength & Conditioning
  • Athletic PE – Practical Strength and Conditioning Information for Coaches, Teachers, Trainers, and Athletes!
  • Elite Fitness Systems – ‘Advancing Force Training into the 21st Century’
  • Dave Depew (interview)- San Diego’s Premier Personal Trainer & Sports Nutritionist.
  • 1 Speed Training – ‘Your 1 Stop Speed Training Resource’
  • Complete Track And Field – ‘The Official Track & Field Resource’
  • Dragondoor – ‘For Supreme Fitness and Well-Being’
  • Training Revolutions – ‘A new source of fitness & sports performance training information for you, the eager, hungry, and focused individual.’
  • Developing Athletics – ‘Your #1 Source for Youth Athletic Development & Conditioning’
  • Successful Coaching Newsletter – ‘Provides information on the many topics related to developing athletic ability and coaching expertise’

To learn more about Athletes’ Acceleration and our coaches and experts, click here.

14 ) Your money back guarantee sounds too good to be true. Do I really have a whole year to return the program if its not for me? What’s the catch?

There’s no catch!

We understand that most sports train in more than just one season, so we want you to have ample time to utilize our program.

And admittedly returns are a rarity…

But simply put, if you decide within a year from the anniversary date of your original purchase that our program doesn’t work for you for any reason – simply return it to us using the slip we sent with your original order. And we will refund your entire purchase price. (Or call/email us and we will provide you will return instructions.)

15 ) My question was not answered here. Can you help?

Absolutely! Our friendly, resourceful Customer Service center is available from 8:00 AM to 6:00 PM Eastern time, Monday through Friday. Contact us and we will assist you in any way we can.

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